Now Hiring: Mortgage Advisor

East Coast Credit Union is now inviting applications for the following position;

Mortgage Advisor

Full-time position – Monday to Friday

Location:
East Coast Credit Union Ltd, Bray, Co. Wicklow

Salary:
DOE

Contract Type:
This position is a permanent contract.

Job Overview:

Reporting to the Head of Lending, the Mortgage Advisor will play a key role within the Lending Team, managing the full mortgage lifecycle while delivering an exceptional member experience.

This role will suit a candidate who combines strong mortgage expertise with a proactive, member-focused approach and the ability to contribute strategically to the growth of the mortgage portfolio.

Key Responsibilities: This list is not exhaustive and may change based on organisational needs

• Guide members seamlessly from the initial fact-find and application right through to mortgage completion, ensuring a smooth and stress-free experience.
• Conduct detailed credit assessments and prepare strong recommendations on mortgage applications prior to Credit Committee submission.
• Package and present mortgage applications for Credit Committee review and approval ensuring high approval success rates.
• Pipeline Management: Deliver on mortgage completion and drawdown targets by optimising the member experience and utilising best-in-class pipeline management activities.
• Support the continuous improvement of mortgage processes, policies, and procedures.
• Provide a high standard of service to members across multiple channels (in-person, phone, online)
• Support leadership activities within the Lending Department, including training and mentoring colleagues.
• Identify, develop, and optimise Mortgage Protection, Life, Home, Motor and Travel insurance business opportunities through internal referrals to our Insurance Partner, Peopl. Insurance.
• Work with the Head or Lending to develop and deliver a Mortgage Action Plan
• Build local market awareness and generate mortgage leads in collaboration with Business Development and ongoing Marketing campaigns.
• Develop strong relationships with local auctioneers, solicitors, and developers.
• Support Personal Lending applications as required.
• Complete associated administrative and organisational duties

The successful candidate should have the following:

• Full QFA qualification (essential)
• A full understanding of the regulatory environment for mortgages in Ireland ensuring full adherence to internal policies and industry compliance standards.
• Proven experience in end-to-end mortgage new business, with a track record of delivering on application-to-conversion targets. Strong administrative skills with excellent attention to detail
• High level of customer service and member-focused approach. Proven experience supporting members in both proactive and reactive environments using telephone or remote communication methods.
• Excellent interpersonal, communication and organisational skills
• Problem solving & Decision making: analyses & deals with issues, seeks support as required and takes decisions.
• Drive for results, works efficiently to achieve/exceed performance targets.
• Confident IT and presentation skills
• A collaborative professional who works well as part of a dedicated lending team to ensure collective success.
• Previous experience within a Credit Union or financial services organisation.

What can we offer?

• Competitive benefits package including Pension and Employee Assistance Programme. Income Protection / Death in Service.

• Opportunity to join a highly respected, community-driven organisation.

• Long-term career development within a growing lending function

Closing Date for receipt of applications is 5 pm, 12th February 2026

Applications and CVs by email only addressed to: noels@eastcoastcu.ie 

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately, we will not be in a position to assist you with your job search.

East Coast Credit Union Ltd is an Equal Opportunities Employer