Now Hiring: Be Part of Our Growing Team

East Coast Credit Union is now inviting applications for the following position;

Member Services Administrator – Bray Branch

Permanent Full-time position – Monday to Friday

Summary Objectives of the Role

The Member Services Administrator will report to the Head of Operations and will be responsible for providing administrative support to the entire Member Services Operation under the direction of the Head of Operations.  The Member Services Administrator will act at all times within the policies as laid down by the Board, the governance and rules of East Coast Credit Union Ltd, the Credit Union Act 1997 (as amended), and any other regulations, guidelines and laws in force.

Key Responsibilities: This list is not exhaustive and may change based on organisational needs

• Managing payment processing files, including:
• Submission of Realex payments
• Standing order instructions via Banking Systems
• Direct Debit submissions
• Resolution of CT and online payment file errors
• End-of-day reconciliation of payment files
• Assist with Administration of the dormant account notifications to members on a monthly basis
• Membership – Online Document Review, Member onboarding, Application management
• Assisting with other Back Office duties as required
• Other ad-hoc administrative duties as required

The successful candidate should have the following:

• Excellent verbal and written communication skills.
• Strong organisational abilities and IT capabilities.
• Diligent, independent, and able to challenge and solve problems.
• CUA or QFA other relevant qualifications.
• Must have excellent multitasking skills.

Closing Date for receipt of applications is 29th August 2025

Applications and CV by email only addressed to: careers@eastcoastcu.ie 

Short listing may apply and assessment will be done on the basis of the information provided in the application.

East Coast Credit Union Ltd is an Equal Opportunities Employer