Now Hiring: Member Service Administrator

We are now inviting applications for the following position:

Member Services Administrator – Bray Branch

Permanent Full-time position – Monday to Friday

Summary Objectives

The Member Services Administrator will report to the Head of Operations and will provide administrative support to the entire Member Services Operation. The Member Services Administrator will act at all times within the policies as laid down by the Board, the governance and rules of East Coast Credit Union Ltd, the Credit Union Act 1997 (as amended), and any other regulations, guidelines and laws in force.

Key Responsibilities

· Managing payment processing files, including:

· Submission of Realex payments

· Standing order instructions via Banking Systems

· Direct Debit submissions

· Resolution of credit transfer and online payment file errors

· End-of-day reconciliation of payment files

· Assist with administration of dormant account notifications to members on a monthly basis

· Membership – Online document review, member onboarding, application management

· Assisting with other back office duties as required

· Other ad-hoc administrative duties as required

The successful candidate should have the following:

· Good numeracy skills with strong attention to detail.

· Excellent verbal and written communication skills.

· Strong organisational abilities and IT capabilities.

· Diligent, independent, and able to challenge and solve problems.

· CUA / QFA, or other relevant qualifications, or be willing to work towards them.

· Must have strong multitasking skills.

Closing date for applications: 30th April 2026, at 5pm Applications and CV by email only addressed to: careers@eastcoastcu.ie

East Coast Credit Union Ltd is an Equal Opportunities Employer