Current Accounts Switching Guide

At East Coast Credit Union we make the switching process as convenient and simple as possible so that you can enjoy banking with us straight away. The switching process starts on the date you indicate on your Account Transfer Form.

A Step-by-Step Guide to Switching your Current Account

STEP 1: OPENING YOUR NEW CURRENT ACCOUNT WITH US

You can apply for your Current Account including Mastercard® debit card and overdraft:

  1. online, or
  2. at our offices

Joint accounts can be opened by contacting our offices. Accounts for Members under 16 require parental or guardian consent.

A low-cost Current Account is just one of the many benefits of being a member of East Coast Credit Union. You must be a member of East Coast Credit Union to apply for a Current Account. You can become a member by opening a share (i.e., savings) account once you hold the common bond of East Coast Credit Union.

In common with other financial institutions, new members will be asked to provide proof of identity (e.g., passport, driving licence) and proof of address (e.g., utility bill, financial statement) to open the account and PPSN (e.g., salary slip, tax credits certificate) if applying for an overdraft facility. Existing members may be asked to provide updated documentation verifying this information. Details of the required documentation is available on our website or from our Staff who are always happy to answer your questions.

You can register for online access to your accounts on our website or in our offices. Free eStatements will be made available quarterly on your Current Account and you have the option of receiving a quarterly paper statement by post, for a charge.

Once your Current Account is opened it will take up to 10 business days to receive both your debit card and your PIN (personal identification number).

Balances held in your Current Account are eligible balances under the Deposit Guarantee Scheme1.

1 The Deposit Guarantee Scheme (DGS) is administered by the Central Bank of Ireland and is funded by the institutions (including the Credit Union) covered by the scheme. The DGS protects eligible savings up to a limit of €100,000 per depositor per institution covered by the Scheme. For additional information on the Deposit Guarantee Scheme please refer to www.depositguarantee.ie.

STEP 2: INFORMING YOUR OLD CURRENT ACCOUNT PROVIDER THAT YOU ARE MOVING YOUR ACCOUNT
  • Complete the Switcher Form, confirming the date you want your account to be switched.
  • Pick your switch start date, allowing at least three working days for the switch form to be received by your ‘old’ bank.
  • Choose a switch date for a quiet period when there is the least activity on your account and confirm whether you wish to follow Option A or B:

Option A

Switch your personal Current Account (s) to East Coast Credit Union including all standing orders and direct debits and close your old Current Account (s)

OR

Option B

Keep your old account open with your ‘old’ provider and only switch your active standing orders and direct debits to East Coast Credit Union Current Account.

Once you have completed the Switcher Form, we will then send your completed form to your ‘old’ bank. Your ‘old’ bank will

  • Close your old account (Option A only)
  • Send you a list of your direct debits and standing orders (Option A & B)
  • Send us your closing balance (Option A only)
  • Send us your standing order details (Option A & B)
  • Notify the Direct Debit Originators of your new account details (Option A & B).

Please note for direct debit originators outside of Ireland these are not within the scope of the account switching code and you will need to notify them yourself of the change of account details. A form to request international service providers to change Current Account details for collection of bill payments by direct debit is available in Appendix 1

STEP 3: NOTIFYING NEW ACCOUNT DETAILS TO PEOPLE/BUSINESSES WHO LODGE TO YOUR ACCOUNT

To ensure that payments you receive are lodged correctly to your account:

  • Let your employer know your new Current Account details
  • Re-direct any other regular payments into your new account(s) for example child benefits or share dividends etc.

Sample letters to help with this are in Appendix 2 of this switcher pack.

STEP 4: ENSURE YOUR BILLS ARE PAID ON TIME
  • Check the list of existing standing orders and / or direct debits that your ‘old’ bank will send you. Let us know if you want any changes made to your standing orders.
  • To change or cancel any direct debit(s) you must contact your provider (the direct debit originator) directly.
STEP 5: COMPLETE THE SWITCH

We will lodge the balance to your new account (Option A only) and set up your standing orders (Option A & B) on your new account. Once your new Current Account is open our Staff will let you know and if you have any queries, they will be happy to address same for you.